eBay Seller - Universal-Perfume

eaubama

Well-known member
Feb 21, 2006
Has anyone here bought anything from this eBay seller - Universal-Perfume?
If so, what country are you from and what was your overall experience like?
She has a lot of interesting fragrances and many, many Amouage testers.
 

30 Roses

Well-known member
Oct 8, 2007
I've bought from them (Rosine Diabolo Rose) and someone else I know bought an Amouage Gold (women's) tester. The perfumes were as described, shipped fast and packed well. I would buy again.
 

HDD8

Well-known member
Apr 5, 2011
I live in the UK and I've bought from them - on a couple of occasions. I would agree with 30 Roses - well packed; speedy delivery; goods as per descriptions. Also, when I needed to raise a query, the response was very quick, accurate and courteous. I would certainly use them again - no problem.
 

Ekove

Well-known member
Mar 26, 2010
I've never purchased from them, but heard great feedback about the store. And they always respond to questions within a timely manner. Their prices aren't the greatest unless you want to purchase a tester.

I am really curious where she get her amouage testers from though, as in Kuwait there is only one official amouage seller.
 

Fleurine

Well-known member
Apr 14, 2011
This makes me happy and relieved to read these as I bought three things from here: Amouage Lyric Woman, Amouage Homage, and Montale White Oudh, that I am awaiting shipment on. *fingers crossed*
 

laph

Well-known member
Feb 5, 2011
Any updated feedback on this seller? I'm a little curious given the recent negative feedback.
 

Sparky

Well-known member
Jan 26, 2011
Just received my 12ml Amouage Tribute Attar. I've purchased a fair bit with Universal Perfumes over the past few years, and have always been happy. This is no exception - well packaged, authentic, and good postage time (about 3 weeks to Australia). So that's a positive for Universal perfumes - and for Tribute Attar!!
 

SmellyNose801

Well-known member
Oct 21, 2011
I'm interested in atleast 3 amouage fragrances. Do you guys think that getting a tester from them is better or should I just fork over the extra cash for a full bottle/box. I'd like to save some money but, I'd rather not get bad juice. Thanks, I'm about to buy from this ebay seller since he/she has a lot of amouage i like.
 

cbstarker

Well-known member
Mar 20, 2009
It's been a while since I've ordered anything from Universal Perfume but I have purchased many many many items from that seller and each order went very smoothly. In fact, I was often surprised by how fast my orders would arrive here in the States. I only ordered Micallef and Amouage but everything was fine and legit. I would have no qualms ordering from this seller again. In fact, in the past, I'd even asked for specific items that I was looking for but weren't listed and the seller would try to find them, in one case it was a success. Great seller, highly recommended. Can't say anything about the recent negative feedback though. My experiences were good.
 

guillaume

Member
Feb 17, 2012
hello

I have read this thread as i am interested in one fragrance they sell (kenzo air intense).
all the feedbacks seem good yet i have a doubt when i see that shipping is free, and further down the page, they offer to refund your purchase price including shipping is note happy…doesnt that seem strange ?

any other feedbacks ?
many thanks
 

30 Roses

Well-known member
Oct 8, 2007
I bought from them.

Shipping was "free", but if you think about it, free shipping really means that the cost of shipping is included in the price--obviously it not free for them (I'm sure they have to put postage on the package to mail it.)

But if they refund, you get back all you paid for it. However, you have to pay to ship it back.
 

laph

Well-known member
Feb 5, 2011
Any idea what's happened to this seller? They had a good range of frags for sale and suddenly nothing?

I noticed a Shanoor tester went up not long before their whole range got taken off - what is this frag, some sort of curse!?
 

WillC

Well-known member
Jan 25, 2009
Any idea what's happened to this seller? They had a good range of frags for sale and suddenly nothing?

I noticed a Shanoor tester went up not long before their whole range got taken off - what is this frag, some sort of curse!?

I noticed this as well, since I was watching a number of their items. (I also bought off them recently, just before their stuff was taken down, and everything went perfectly.) I messaged them to find out what was going on, and they told me that eBay took down their listings (they didn't give a reason - maybe eBay didn't give them one), and that they were working to get them back up again - apparently eBay asked for some stuff that wasn't immediately available, so it'll take some time before their listings are fully restored. I'm planning on keeping an eye on things to see when or if their stuff comes back, so you might want to do the same, laph.
 

Marais

Semi-Retired Member
Basenotes Plus
Nov 2, 2011
I ordered from them once, about a year ago, and have no complaints. Anyway, this 'listings disappearance' has happened before, sometime last year, for a short period. No idea why, though.
 

surge

Well-known member
Nov 25, 2010
Welp...I'm going to bite the bullet and order SL Fumerie Turque from them.
They say shipping will take 4-5 weeks.
I'm betting that's why they got a lot of negative feedbacks...paypal has buyer guarantee anyway, and they accept paypal...so pretty much if for any reason you're not satisfied, you can get a refund.
 

EarNoseThroat

Well-known member
Feb 24, 2007
I've purchased a few MPG's from them at a great price, Parfum D' Habit, and Santal Noble, to be exact. Both were legit, they arrived in a timely manner, and were factory sealed
 

Scentsucker

Well-known member
Dec 4, 2012
Ok, I just ordered a discontinued scent from them. I used paypal so hopefully will get my money back if it all goes tits up. But I'm really hoping it wont, coz I really want that bottle!
 

surge

Well-known member
Nov 25, 2010
Finally managed to get a bottle of fumerie turque from Universal Perfumes and Cosmetics -- shipped from Kuwait very quickly to the USA -- 10 days after I placed my order I received my bottle. And wow -- I am so happy with this epic juice :) I love SL and thank you so much Moshen for delivering the scent that no one else could get me outside of Paris :):)
 

lpp

Basenotes Plus
Basenotes Plus
Feb 8, 2010
Please let us know what you think of it - in Male Fragrance - hope you enjoy it :)



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lpp

Basenotes Plus
Basenotes Plus
Feb 8, 2010
Just edited my post as the previous participant's post was deleted.



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NhanDucDo

Member
May 25, 2013
I haven't received the package yet :( I'm not sure if this is normal for package from Kuwait but I contact the seller and she (Mohsen) said that it is normally take 3-4 weeks and I just need to be patient. It was shipped on 13/05 and still haven't arrived yet :(



EDIT:

IT ARRIVED! All genuine and authentic! Very long to arrive to Australia from Kuwait (3+ weeks) but it's worth the wait :)



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scingilli

Well-known member
Jun 10, 2013
I'll chime in on this, too. Great guy with decent prices and genuine goods packaged well and shipped quickly.

I've purchased GIT, Aventus, LIDGE, and the 6x7.5 ml Amouage mini set from him.


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lpp

Basenotes Plus
Basenotes Plus
Feb 8, 2010
I have always been happy with both shipping and my purchases and I have no connection to the owner other than being a happy customer.


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keramm

New member
Dec 2, 2013
Universal Perfumes... Fraud Warning...!

Placed an order with "Universal Perfumes" in October-13 and never received the product.. the seller claimes it takes between 3-5 weeks for delivery but all the time stringing along so that 45 days limit is reached and PayPal will not open a case agains them, on several occasions I instructed the seller how to refund the payment, again the seller plays ignorant and keeps referring to Paypal.

Very disappointed with their service .. I lost $196.00 US
In my opinion Moshen of ashkanani.boutique@gmail.com is a thief.
 

hednic

Well-known member
Oct 25, 2007
Sorry that you had a bad experience. I have dealt with him on a number of occasions and I never had a problem with a purchase. Where are you located?
(1040)
 

surge

Well-known member
Nov 25, 2010
Moshen has always been honest with me when dealing with problems, and he finally did manage to get me my bottle of fumerie turque from Kuwait. In my opinion he is a good / honest person (I have no reason to stick up for him, I don't know him IRL or anything), and I have made several orders from his site and yes -- there were stock problems / delays, but he always made up for it, and was always honest about everything. I don't see why he would start selectively scamming people now after building up such a good reputation. I would not call him a theif -- give him a chance to make things right. Shipping from country to country is a pain in the you know what, especially if it's something that's "exclusive" in one country and not even sold in another due to the idiocy of regional marketing mentality by some of these product managers in certain fragrance companies. Oh they love to have their city / region exclusives don't they...don't give a crap about anyone else who lives outside of that area. Ok end rant :D TL;DR version -- Contact Moshen, he'll make it right.
 

danieq

Well-known member
Jul 17, 2013
I'm awaiting a bottle from them. Hopeful given that most experiences have been positive. Can anyone in the US tell me how long it typically takes to arrive in the US?
 

hednic

Well-known member
Oct 25, 2007
I'm awaiting a bottle from them. Hopeful given that most experiences have been positive. Can anyone in the US tell me how long it typically takes to arrive in the US?
From the day it has actually shipped from Kuwait, I have received all my packages in no more than 12 days registered.
(1069)
 

danieq

Well-known member
Jul 17, 2013
Wow! Did you get shipping notice as well Hednic? I never got a notice, but my account says it's complete so I'm assuming that it has been shipped. I ordered Nov 15th so it is in the range of what your experience has been, but I'm out West so it could take longer depending how it is routed.
 

keramm

New member
Dec 2, 2013
Regrettably, I haven't had suck luck dealing with Universal Perfumes & Cosmetics in Kuwait.
My order was placed on 7th Oct-13.
Moshen for all purposes was very prompt in replying to my emails of "None Delivery" even to go as far as offer a refund.. however as soon as I took up his offer 5 weeks into the delay .. Moshen all of a sudden claimed that pay Pal had a "Limit Access" on his account and advised me to contact PayPal and report a claim.
Unbeknown to me PayPal has a max 45 day limit to consider a claim.. once 45 days has elapsed they wash their hand of any responsibility, which sadly is where I'm at.
It was at this point Pay Pal advised me that the seller (Mohsen) can very easily click the refund button and settle the matter.. however as expected Mohsen claims that it would take "MONTHS" to supply Pay pal with the information they require and again advised me to place a claim... it was at this stage his replies took longer and longer to receive and at this stage 58 days into it he hasn't replied for 3 days.

Very disappointing for me and regrettable a company like Universal Perfumes & Cosmetics to play the ignorant card and loose face for just $214.00 obviously they value their reputation much less that the amount they have stolen from me.

BTW I have also sent emails to Universal Perfumes & Cosmetics through their company main web site .. still waiting for a reply.

Any advice would be appreciated.
 

cwill

Well-known member
Jul 14, 2012
I had a nightmare of a time dealing with this company to get a refund from a fake (or REALLY old) bottle of Jub. XXV. We agreed I'd return it for a refund (shipping to there from U.S. is NOT cheap). About 4 or 5 months later the mailman brings the package back to me. Turns out the guy refused the shipment, and I never got my $ back. I'd strongly advise everyone to shop elsewhere.
 

30 Roses

Well-known member
Oct 8, 2007
I recommend sending them a link to this thread. If they see that their reputation is on the line and it will hurt their sales, you may get better results.
 

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