(Almost) Off the Grid
- Jun 28, 2009
Didn’t have any trouble getting a quick response from him & his team the last time a shipment got returned because I wasn’t around to pick up the package. I don’t expect perfection but they came through when it mattered, exceeding my expectations by paying for a repeat shipping attempt, and throwing in a generous freebie. AFAIC, Dmitry’s running a classy outfit.
Got that email as well. On the topic of getting a hold of dmitri, when I sent him the email about combining shipping and saving the $40 he responded like, 2 mins later.